Keep on keeping on

It’s called the “Innovator’s Dilemma”: once you have succeeded, how do you carry on being successful?  Successful businesses, bands, artists, teams come and go, but not that many endure.  The problem is how to sustain success, especially as success can bring complacency.  It can also bring wealth and fame that may undermine the hunger to succeed.  Success can also lead to greed that may undermine quality and the desire to serve the customer well.  These are all risks to continued success.

“To me it takes a completely different mind-set to stay successful as opposed to what you have to do to be successful”, says Nick Saban, coach to the American football team of the University of Alabama, the team that has dominated American college football for over a decade.  Saban is relentlessly committed to self-disruption.  He calls his method “The Process” and it comprises constant analysis of what is working and what is not, and then changing what is not. He says that what he hates most is the phrase “That’s the way we’ve always done it.”  And in an attempt to replicate this approach, a number of rival teams have now hired former assistant coaches to Saban…

Story source: Fortune magazine

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